FAQ

FAQ

Order

Can I also order for business?

I have not received my confirmation e-mail. What now?

Can I change my order after payment?

Can I cancel my order after payment?

Payment

Which payment methods are available at Body and Gym Shop?

Error message during payment. What now?

Shipping and delivery

Are the shipping costs always free?

When can I expect my package?

Not at home when package is delivered, what now?

My package is damaged, what now?

Returns

Can I return my package?

When can a product be returned?

Can I exchange a product?

Supplements

Protein

What is the difference between whey and whey isolate?

What type of protein shake should I use

Why are proteins needed?

Can I take proteins with a lactose intolerance?

What is a weight gainer for?

What Does Casein Do?

Can I combine multiple protein shakes?

When should I take the proteins?

Does the protein powder necessarily have to be mixed with water?

Can a protein shake be combined with other supplements?

Can I use a protein shake when I arrive?

Can I use a protein shake as a meal?

Is protein bad for my cholesterol?

How much protein do I need?

Amino acids

What are amino acids?

What do amino acids do?

What is the difference between BCAA, Glutamine, Arginine and Leucine?

When should I take amino acids?

Can I lose / gain weight due to amino acids?

What is the difference between amino acids and proteins?

Can I combine amino acids with other supplements?

What is the difference between amino acids in tablet, powder and liquid form?

Can I take too many amino acids?

Creatine

What is creatine?

What does creatine do?

Can I combine creatine with other supplements?

Can I use creatine when I arrive?

Can I use creatine when losing weight?

What is the difference between tablets and powder?

How should I use creatine?

Can I use too much creatine?